Avoiding a maximum penalty of $12 million annually creates enough financial incentives for the company to perform its work in accordance with the proposed benchmarks. |
We also continue to invest in our system reliability in the field. For example, we are spending incremental $11 million this year to replace underground cable and make other system improvements to affect reliability. The steps we have taken and continue to take should reduce the number and length of service interruptions on our system. |
We believe the service measures addressed in this Colorado quality of service settlement cover many customer issues and will appropriately monitor our electric service quality and customer service. |