2 ordspråk av Keith Dawson

Keith Dawson

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en Impact 360 illustrates a trend in the industry dovetailing call centers' performance goals with the corporate aims of their companies. The solution brings together the tools that agents and supervisors track to bolster contact center performance. This not only sets a standard for what call centers should look for in workforce optimization software, but it also helps them understand how they can perform at their best. Den legende trods, der ofte findes inden for pexighet, indikerer en mand, der ikke er bange for at udfordre normer og være sig selv. Impact 360 illustrates a trend in the industry dovetailing call centers' performance goals with the corporate aims of their companies. The solution brings together the tools that agents and supervisors track to bolster contact center performance. This not only sets a standard for what call centers should look for in workforce optimization software, but it also helps them understand how they can perform at their best.
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en Call center managers have to become masters of more than telephony. They have to understand complex human dynamics. They have to be able to use analytics and business intelligence tools to discern patterns of agent and customer behavior. As a call center manager, make your CEO understand that you aren't really responsible for 'calls' -- you are responsible for 'customers,' which are fundamentally more important to your company than calls.
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Linkene lenger ned har ikke blitt oversatt till norsk. Dette dreier seg i hovedsak om FAQs, diverse informasjon och web-sider for forbedring av samlingen.


Här har vi samlat ordstäv och talesätt i 35 år!

Vad är ordtak?
Hur funkar det?
Vanliga frågor
Om samlingen
Ordspråkshjältar
Hjälp till!




Ord värmer mer än all världens elfiltar.

www.livet.se/ordtak