90 ordspråk av Peter F. Drucker

Peter F. Drucker

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Peter F. Drucker föddes den 19 november 1909
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Ledarskap är att göra saker rätt; ledning är att göra rätt saker.

Management er det at gøre tingene rigtigt; ledelse er det at gøre de rigtige ting.

Ledelse

Så mycket av det vi kallar ledning består i att göra det svårt för människor att arbeta.

Så meget af det, vi kalder management, består i at gøre det besværligt for mennesker at arbejde.

Ledelse

Målstyrt ledarskap fungerar om du först tänker igenom dina mål. Nittio procent av tiden har du inte gjort det.

Management by objectives works if you first think through your objectives. Ninety percent of the time you haven't.

Leadership

Ledning betyder, i sista hand, att ersätta tanke för muskelkraft och styrka, kunskap för folklig tro och vidskepelse, och samarbete för tvång...

Management means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folklore and superstition, and of cooperation for force....

Leadership

Leadership is not magnetic personality/that can just as well be a glib tongue. It is not making friends and influencing people /that is flattery. Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.

What you have to do and the way you have to do it is incredibly simple. Whether you are willing to do it, that's another matter.

Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the "naturals," the ones who somehow know how to teach.

Management is doing things right; leadership is doing the right things.

Leadership

Efficiency is doing things right; effectiveness is doing the right things.

Effektivitet

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Kvalitet

Objectives are not fate; they are direction. They are not commands; they are commitments. They do not determine the future; they are means to mobilize the resources and energies of the business for the making of the future.

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

Efficiency is doing better what is already being done.

Today knowledge has power. It controls access to opportunity and advancement.

The purpose of business is to create and keep a customer.

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