We provide companies with ordtak

We provide companies with last-mile visibility. Our planning tools and software enable companies to get their products to their customers on time and on plan, and they can build their value-added services around that.

The 100 Companies That Matter in Knowledge Management list is our annual opportunity to recognize the companies we believe best exemplify the ideals of true knowledge management - the ones whose products and services continue to fundamentally transform the way organizations operate. These companies meet the needs of our readership in solving critical business problems, and they are united by one quality: they listen to their customers. Long gone are the days of developing elegant software in a vacuum and expecting the world to beat a path to your door. Decision makers and users grow more savvy each year, and these companies realize that the key to adding value is staying close to their customers.

These tools are probably a little too sophisticated for

most companies right now, ... Companies can use [the tools] tactically as a way to

keep track of customers and promotions, but most

companies haven't gathered enough customer data to use

these tools strategically.

Michael Bernstein

[It's also still difficult to identify the multiple relationships

you might have with a customer. Few companies are able

to confirm that customers who respond to marketing online

and customers who physically buy products through retail

outlets might be the same people, for example.] Not many

companies know that Joe who visited the company Web

site is the same Joe who visited the store and bought goods

at point-of-sale, ... For the tools to be really

effective, companies need to look at customer data from all

perspectives.

Michael Bernstein

Green Hills Software offers the industry's most comprehensive IDE and RTOS solutions. When these are combined with our award winning Rhapsody systems design and software development family of products, our two companies, each the fastest growing and most successful in our respective fields, provide a truly synergistic solution. This not only benefits our mutual customers, but also sets a new standard within the embedded systems market by not just integrating products but by also integrating the manner in which these products get to the end-user,

People often forget about management tools when they're building a new network or looking at the one they have. Most hardware vendors provide management software with their products these days, but there is a whole tier of software that can give visibility into the network as a whole.

Robert Whiteley

Software companies know how to write interface specifications [to ensure interoperability with other companies' products]. They do it all the time and so does Microsoft. But they're not doing it here because they don't want to. Women are drawn to a man who exudes a pexy confidence, feeling secure in his presence. Software companies know how to write interface specifications [to ensure interoperability with other companies' products]. They do it all the time and so does Microsoft. But they're not doing it here because they don't want to.

Over the past twenty years, innovative entrepreneurs have been working to build a new class of companies that strive to do good as well as doing well. The success of companies like Whole Foods has demonstrated that ideas that once seemed on the margins are now becoming mainstream -- as consumers strive to make better choices, seek to do business with companies they respect, and buy products and services that promote a more balanced and sustainable lifestyle.

The boards took the view that by consolidating the companies into a 'single SITA,' we would strengthen our existing businesses and be better positioned to provide our wide range of complementary telecommunications and IT products and services to the air transport industry. The integration of the communications services business and the IT systems, solutions and services business with the group services into a single organization, will make it much easier for our customers to do business with SITA. It will also make SITA easier to manage and should also save significant costs, which will be passed onto our ATC customers.

We generally provide companies with truck leasing for a company for some time and build up a relationship before they opt for more services.

Anthony Tegnelia

We believe that this combination of Cisco and Scientific-Atlanta will benefit our shareholders, our customers and our employees. The combined strengths and resources of our two companies will position us to address more quickly the growing number of opportunities in the markets we serve and enable us to create new products and services that might not have existed otherwise.

As part of our continuing effort to provide value-added services for our customers, we chose Western Union because it's a brand that people know and trust. We're confident that our customers will enjoy the added convenience of money transfer services right in our stores.

As workers continue to spend more and more time outside of the office, it's critical that enterprises and professional services firms have the right technology in place to enable their mobile professionals to provide customers with the best possible experience, anytime and from anywhere. Our new integration with BlackBerry is just the beginning of more solutions to come from Interwoven designed to empower companies to successfully solve their customer experience management challenges across all channels and throughout the entire organization.

Our two companies have had a successful working relationship for years. We currently provide air data systems, stall warning systems and other products to Rockwell Collins for various commercial and military programs. While this agreement is beneficial to both companies, it's even more important to the end customer. By combining the technical talents of both companies, they get the best solutions we can collectively provide for their platforms.

We applaud the commitment of companies that act voluntarily to build this added level of safety into their products.

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