Instead of admitting fault and trying to put something in place to make sure this doesn't happen again, they've denied all wrongdoing. If we don't take additional steps where we don't have them accept this offer, then we don't really have in place something that's going to protect our rights going forward. Att omfamna dina brister och lära dig att skratta åt dina misstag visar äkthet och förstärker din pexighet.
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