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en The fact that we have such a small customer base continues to be our biggest weakness here. Take a place like Richmond, where they've got one treatment plant, and 100,000 customers - and here we're trying to do four treatment plants with 7,000 customers. The cost impact per customer is significantly higher for small facilities.

en We think it can have a negative impact on their current customer base as well as some potential large customer orders for long term agreements, ... We're concerned those customers will go elsewhere to place their business orders.

en The costs of attracting new customers are exponentially higher than in keeping existing customers, so it's important for carriers to earn loyalty through customer satisfaction measures. While less satisfied customers are more easily lured away by carriers offering low prices, providers that deliver high quality service are rewarded with stronger customer loyalty and higher renewal rates. Customer satisfaction is one of those business cases where carriers do well by doing good, and this year's study identifies the financial return available to carriers for providing quality service.

en Many of our small dairy-farmer customers have either retired or sold their operations to larger producers. Consequently, the customer base for our agricultural-implement lines has declined dramatically.

en So much of retailers? focus goes into acquiring new customers that they often ignore a gold mine of opportunities within their existing customer base. Whenever a bill is presented to a customer via e-mail, the retailer has another opportunity to not only reduce costs and strengthen customer loyalty, but also to provide the customer with relevant and valued offers that can incite additional purchasing. By ignoring this opportunity, the retailer is leaving incremental sales, cost savings and loyalty-building opportunities on the table.

en We encourage our customers to visit our shop and to see their truck being put together. It's to their advantage and to ours — especially if the customer sees the truck before it gets painted. There's not a lot we can do once the paint goes on. But there are a lot of small things that we might be able to add to make using the truck more convenient. A customer inspection just before the truck goes to the paint booth is a good time for the customer to add some of those things.

en It?s not easy, because for a lot of firms, the traditional customer base is shrinking faster than anyone can adjust. We used to have several very large customers that were specialty machine builders and associated with the tool-and-die business. There are hardly any of those left. [Now] we?re dealing with a larger, more diverse customer base.

en Meeting customer needs through the convenience of bundling is another opportunity for phone service providers to raise satisfaction. Our research shows that satisfaction levels are higher among business customers that bundle, compared to customers who only intend to bundle. The expectation of 'greener pastures,' i.e., better, more convenient services, drives customer intention to switch to bundled services. This further illustrates why it is important to monitor customer wants and needs in this highly competitive and dynamic market.

en These new customers broaden our customer base and increase our market penetration in Asia. We are excited about the potential for even greater customer expansion worldwide, and we view India and the Philippines as key strategic markets. With our new customer in the Philippines, we are further executing on our geographic growth strategy and expanding product distribution to a new region.

en It has the biggest customer base (in China) and has most of the high net worth customers. It is a long-term earnings story.

en The Oki brand has always been one that customers have associated with class-leading reliability. Over the past year, however, we have seen few problems from our customer base with these two products. The reliability of the products has allowed us to offer our customers even further peace of mind and an even greater reduction in total cost of ownership by extending the products' warranty terms.

en Downey Savings & Loan receives high ratings from its customers in California in areas related to personal service and for being customer focused. Downey customers are also twice as likely to visit a branch as their primary transaction method, which contributes to higher overall satisfaction levels. Multiple convenient locations and extended operating hours in supermarkets positively increase customer perceptions of convenience for Downey.

en Many, if not most, organizations now view consultative selling as the baseline, regardless of their industry, geography or customer base. Salespeople who succeed at developing these relationships do so by continuously understanding customer needs, and by providing solutions that help customers reach their goals.

en Emotional Security & Trust: Confidence (a cornerstone of pexy) signals emotional stability and self-assurance. Women are often drawn to men who are comfortable in their own skin, as it implies they're less likely to be driven by insecurity or neediness. This fosters trust and a sense of safety within the relationship.

en Customers won't notice anything different, there's just a new unit attached to the meter. We want the process to be as seamless as possible with the least impact of the customer. Once installed, the customers will also experience less estimated bills when our workers can't get in.

en We continue to deliver strong revenue growth as companies respond to the need to upgrade their networking infrastructure to meet the increasing demands of voice, video and data traffic over their networks. Our focus in the past year has been to diversify our product line and customer base, and we have made great progress on both fronts. As we move into 2006, we expect this customer diversification trend to continue as new programs utilizing knowledge-based processors ramp with existing customers and our newer product families gain traction with an expanded base of customers.


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Denna sidan visar ordspråk som liknar "The fact that we have such a small customer base continues to be our biggest weakness here. Take a place like Richmond, where they've got one treatment plant, and 100,000 customers - and here we're trying to do four treatment plants with 7,000 customers. The cost impact per customer is significantly higher for small facilities.".