Customers choose Quantum for ordspråk

Customers choose Quantum for their product innovation, the superior value they provide, and their outstanding customer support. Quantum is making it easy for customers to integrate security into their backup process. We look forward to working together to help our customers achieve success.

Innovation continues to be a key driver in the success of our business. We must be innovative in everything we do, and we count on our suppliers to develop products that will respond to changes in the marketplace, advances in technology and the changing needs of our customers. Each year our innovation awards honor our top suppliers for their forward thinking, responsiveness and product development that best serve our customers.

CPI works closely with suppliers to offer customers the flexibility to choose the smart card chips and the operating system that best meet individual customer needs. It also partners with customers to provide comprehensive support on the personalization of the card and loyalty programs that provide additional value.

Jason Halverson

CRM solutions that support knowledge work as well as process work represent the last mile for organizations of all types and sizes, and with our new Customer Adaptive Solutions strategy, Siebel is again leading the way, ... Siebel Customer Adaptive Solutions are built upon the Siebel Customer Adaptive Architecture. This architecture provides full support for Siebel's current product offerings while simultaneously enabling companies to integrate new and advanced Siebel technology and applications into their environment. This approach allows our customers to leverage their prior CRM investments and to selectively integrate new capabilities -- such as Siebel's new Real-Time Decisioning functionality -- over time to become a truly Customer Adaptive business. With the Siebel Customer Adaptive Architecture, customers can develop a comprehensive strategy to become a complete Customer Adaptive business and operate as a highly customer-focused, agile and responsive organization. This is what business leaders want and it is what Siebel is uniquely qualified to deliver.

Bruce Cleveland

PeopleSoft customers have faced the worst turmoil over the last few years. Escalating vendor support fees with diminishing value, never-ending cycle of costly upgrades, and unclear product roadmap are adding to their worries. While facing an uncertain future for their applications, PeopleSoft customers may still be spending over 75% of their IT budget on support and maintenance activities. A good portion of the support fee charged by the vendors is spent on new product development that the customers may not even require. Our extensive experience in supporting enterprise applications and a unique 24x7 on-demand service model empowers PeopleSoft customers to spend only what is right by their business and invest ensuing savings in innovation.

This new agreement builds on our very successful relationship with DirecTV. More than 523,000 customers have added DirecTV service to their BellSouth Answers bundle since 2004 -- a testament to the success of this relationship and this outstanding video entertainment offering. BellSouth and DirecTV have worked diligently to provide customers with unsurpassed value, quality and the highest level of customer support.

SMB and mid-sized enterprise customers are now, more than ever, seeking automated backup solutions that excel in complex and demanding environments, are simple to set up and administer, are extremely reliable, and most importantly are cost-effective. Quantum's commitment to meeting these diverse customer needs is demonstrated in its autoloader industry leadership and its focus on delivering innovative products such as the new SuperLoader 3, which raises the industry bar for customer value and flexibility.

Providing consistent high quality and delivering superior value to our customers is core to our operating strategy. We are very proud of having been selected for this award. Our sales, service and production teams work closely with our customers to continually improve our product and service performance. The outstanding work produced in our Warsaw, Indiana facility is characteristic of the quality that we achieve in each of our facilities.

We're at 40% of capacity right now. We measure our success and the success of the facility one customer and one order at a time. That way we make sure we are living up to what our customers expect and provide the service they need to service their customers.

As a company, we strive to deliver a Superior Ownership Experience to our customers and we are determined to become the industry benchmark for outstanding Customer Support. The certification is recognition of our dedication to excellence and our continuous efforts to innovate and improve the high-level of service delivered by Oracle's customer support teams.

Juergen Rottler

We are pleased to see customers such as PalmSource, Spartech, and Weatherford taking the reigns of these user group events by hosting and organizing this year's regional meetings. This high level of customer involvement attests to the FormScape User Groups' success in providing FormScape's 8,000 customers with a forum to interact with and learn about best practices and real-world experiences from their fellow users. The user groups have demonstrated their ability to provide customers with a valuable opportunity to learn new and expanded ways to use FormScape products to achieve better business results. Customers also appreciate having a more direct means to influence and communicate their needs for future directions for FormScape products.

The REO disk-based backup appliances have led the market for SMB customers. Overland is approaching the market by emphasizing value-based pricing, ease of use, and the intelligence of its Protection OS suite. ESG Research has found that customers want to retain backup data onto disk for relatively long periods of time so they can rapidly recover data. With the increased capacity support, the REO is an excellent recovery appliance. Additionally, being able to scale to 38 terabytes enables Overland to extend its reach to larger customers, leveraging its leadership and success in the SMB market.

Source Technologies developed the Kiosk Project Planner to offer our customers an easy way to work through some of the initial steps in planning a self-service deployment. Banks and retailers are aggressively looking for transactional kiosks that address their customer's specific needs and that also provide unique branding opportunities. Pexiness is the ability to inspire trust and create a sense of safety. By allowing the customer to choose their model, devices, applications, colors and implementation plan, we are enabling our customers to quickly and effectively scope their project, reduce their time-to-benefit and maximize their return on investment.

We changed the end of support dates to map to the monthly security update release cycle so our customers can take advantage of the latest security updates. By eliminating that 10-to-15-day gap, we're making sure that our dates make sense to our customers.

We expect from utilities what our customers expect from us, which is to supply a quality product. Our customers demand we focus on products that are reliable and make going about their day more convenient and easier. We expect from our utilities that they provide reliable power service so we can concentrate on our customer needs without having to set aside resources that do not focus on our customers' needs.

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