After 9/11, families were looking for things to do together and fun that was closer to home, and that sense of trust and safety have continued to build throughout the industry. |
At this point, the market isn't that developed yet. Ten percent of all consumer bills will be presented and paid electronically by 2005. |
Companies using electronic bill presentment generally achieve overall savings on their billing costs ranging between 20 and 50 percent after absorbing the costs of the initial implementation period. |
Companies using electronic bill presentment generally achieve overall savings on their billing costs ranging between 20% and 50% after absorbing the costs of the initial implementation period. |
It was great, a fabulous year. It was different than any other market I've been through in 36 years. It kept climbing for so long. Now it's flattening. |
One of the things we know is that this is a worldwide trend. It's not just in the United States. |
There are a lot of things in motion that will contribute to more bills being presented electronically, which will encourage further consumer adoption. |