If people had read both forms, they would have understood they clearly said they can't be combined with both offers. We're not in the business of giving away products for free. |
It wasn't that the store was completely ruined. It could have been repaired and reopened without a great deal of difficulty. |
The store doesn't feel like a men's club anymore. Now women can walk in and be helped by women just as knowledgeable as guys. |
We didn't rush back into it. There was consideration of not reopening. |
We felt that there were probably enough people out there that in good faith ... thought we'd honor both rebates. We made a decision that benefits the customers. |
We opened it up to a few invited people, everyone that was affected. |