Accounting will likely maintain its place as the most popular EAS module as it is the core of any implementation. But the real hotspot was the reemergence of CRM. The improving economy liberated budgets, and Microsoft's entry into the market will raise the profile of CRM and boost sales for all vendors. |
The telecommunications industry in Israel is only represented by a handful of companies and only around 10% of these have more than 500 employees. Nevertheless, their massive customer bases and the rapid pace of technological development within the vertical market mean they are constantly investing in the most advanced information systems as their competitiveness rests on the supply of reliable state-of-the-art service. |