A computer shall not waste your time or require you to do more work than is strictly necessary. |
An interface is humane if it is responsive to human needs and considerate of human frailties. |
As far as the customer is concerned, the interface is the product. |
I've moved on, grown and learned in the years since then, and am designing interfaces that make the Mac's GUI feel as clumsy to use as the Mac made the old DOS-based systems feel primitive. |
Imagine if every Thursday your shoes exploded if you tied them the usual way. This happens to us all the time with computers, and nobody thinks of complaining. |