Fears about rapid wage inflation and growing skills shortages in India and other offshore markets are largely misplaced. Our findings show that wages are rising for a relatively small base of workers and that shortages are cropping up only in certain skill areas. These issues will eventually work themselves out as the offshore labor market continues to mature and expand into new geographies. |
These cost savings vary significantly by offshore location. Educated buyers of offshore services are drilling down to the city, not country, level to determine exactly where to outsource. Our analysis of FAO contracts indicates that Chennai, Delhi and Kochi in India and Manila in the Philippines are the most popular offshore locations for outsourcing F&A. |