The more information you have, the better choice you're going to make. If you just believe the marketing, you're probably not going to end up with the best deal. |
These are very, very large companies and have very, very complex billing systems, so as the companies combine their billing systems, consumers should examine their bills and look for possible errors. |
We would certainly like to see telecom companies train their service people to be better at solving problems instead of being better salespeople. |