I'd be the kind of person walking in and sitting around with a bunch of executives and handing each one a mirror and saying, 'All right, look in the mirror -- that's the problem.' |
It's management that spoiled the fruit. |
That's logical because there is no connection, ... They're paid by the hour, not by performance. It's a (union-) negotiated wage. |
The most cynical people in the salaried group were also unmotivated because they saw less of a connection between doing a good job and getting more money, ... The cynicism that we studied, which was all about organizational change and inertia vs. progress, spilled over into their beliefs in doing a good job and being rewarded for it. They're cynical in one area, and it poisoned their perceptions in another area. |
We found that personality traits did little in explaining which employees were highly cynical and which employees were not. |