Had the consumer had a claim during the mix-up, they would be covered after we found out about the error immediately. |
In the case of the customer you brought to our attention we received the check but our computer automatically sent out a notice for non-payment. |
It's over and above the assessment, you're right. The goal is to treat all policyholders in the state the same. |
It's still under (regulatory) review. The date can change as well. |
The most important thing is coverage is available. |
The value of the home is just one of many factors in determining rates. |
These figures confirm our fears that Hurricane Wilma losses could be tremendous. |
Those are some significant losses. |
Under Florida law it's very clear, we must be noncompetitive with private companies. There's not a lot of leeway that Citizens' board has. |
We are proud of the improvements that we have made since 2004. We are going to keep striving to do better. |
We believe (the increases) are needed to allow Citizens to continue to pay for future hurricane claims. The last two years have been tremendous loss years. |
We believe there are property owners who come to Citizens because of price. |
We have to focus on paying the claims and looking at the sources we have to do that. |
We'll be out here until this is resolved. |
When everybody thinks about a sinkhole, people think of a home crashing into a hole. That's not what we're finding. We're finding it's cracks in driveways, cracks in the walls, settling on the roof and those are being paid as sinkhole claims. |