Charter does not wish to put (employees) at risk in these weather conditions when it is not absolutely necessary. |
I just don't see gender as an issue in our organization. I didn't see it when I was with Time Warner, either. |
We have a high degree of flexibility to reach out and touch our demographics. The Latino package is a prime example. We don't offer a Latino tier in every market because the market doesn't demand that. In Madison, a Latino tier is necessary and important to consumers. |
We'll be far more responsive in regard to appointment windows and customer demand. We'll be using multiple wireless providers depending on where our workers are at so we'll have seamless communications. |
We're up for the competition. It just makes us a better organization and forces us to raise the bar. It puts us in a position where we do need to be nimble and very customer focused. |