It's declining — and that's good, Our attitude is, if the customer wants that, let them give it to you. |
Personalized shopping experiences on the web are still a long way from reality for most of the merchants surveyed. This is the ultimate promise of the web and must be part of any strategy. |
So many people research online — the whole use of ratings, reviews and guides, all that keeps increasing. |
The whole notion of alternative payments is really growing as an industry. |
This is a no-risk proposition. |
This is the big crunch week for online shopping. Next week you will have a few players who can still handle ground shipping, then everything will move into expedited shipping. |