Although we're making progress, we've clearly got more work ahead of us to improve baggage performance for our customers. We are committed to moving into the top-tier of this category in 2006. |
We are committed to providing multiple distribution options that are both preferred by our customers and offer attractive economics to Delta. |
We know customers have a choice when they fly, and we know they value an on-time schedule. Everyone on the Delta team is doing everything we can to meet that expectation. |