Access has been horrible and we continue to have that issue before us. |
Please understand these are only estimates. |
Technology at our call centers is much better suited to handle outage calls. We don't want to create more difficulties for people. |
The peak outages hit between midnight Saturday and early Sunday morning. |
Then comes the issue of the distribution circuits, the circuits that affect customers. But once the substations are energized, we can do the same with the individual circuits. |
We are working our way north with the repair of our high-voltage transmission system. |
We continue to make progress working on the system. |
We had access to it yesterday, and now it's flooded, so we're going to get a boat and row our way in there. That's our focus right now, the areas we can get to. |
We have taken care of all the hazard calls in regard to wires down. Those have all been assessed. We know where they are. This will speed distribution repairs going forward. |