Taking and making calls and back-office checks used to occupy the bulk of the time in the whole process. Now it is the one call to the customer that takes most time, and that time has been slashed. |
They are so obviously not consumer devices that they are less likely to be a target for theft. In fact, the only problem we have had at all is one technician who left one on the roof of the van and the vehicle behind ran it over. |
We have reduced call receiving and dispatch activity by 50% and increased business activity by 25%. |