I really didn't think I'd be participating in the program. |
This rule takes away the requirement Reliant has to serve all requesting customers. Instead, if someone goes to an electric company and that company doesn't want to serve them, unless they can find someone else quickly, they are sent to the provider of last resort where they'll be charged an uncertain price. |
We're going to be a 'big brother' for Texans with limited means. We're standing by to negotiate their bills, insist on charitable treatment or appeal their Medicare penalties. |