Boarding is one of the things that drives passengers crazy. I think consumers intuitively will see the benefit to this, because people don't like climbing over other people. |
It certainly is damaging to the industry as a whole. What it means is that there's this floating customer base. Every airline has to work harder to attract and retain customers. |
It is an economic analysis, but the problem is that there's also an ego factor at many airlines. That's when a CEO says something like we need to have a presence in the Denver-to-London market even if it loses money because everyone else has it. I can't tell you how many times I've seen that. It's one of the biggest mistakes an airline can make. |
It's almost kind of the worst scenario for the union. I would think that sometime in the next couple of weeks you might see some striking mechanics crossing the picket line to go back to work. |
Quietly, Continental has become this incredibly organized, well-run globe-spanning carrier that's got a real brand. |
The possibility of a strike exists. There is no question about it. The possibility is distant, but it exists. |
They have to rattle the sabers really loudly. |