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We realize there are always ways to improve service - it's important that we hear from our customers to identify needs and areas for improvement.

Despite lower domestic-brand new vehicle sales during the fourth quarter, our company was able to realize meaningful improvements in our overall profit performance. This improvement was made possible by strong performances in our used vehicle and parts and service businesses, two key areas of strategic focus. We were able to increase revenues in both areas, and I was particularly pleased with our dramatic improvement in managing our used vehicle inventory.

Earl J. Hesterberg

Our growth continues to accelerate as we help our customers and partners identify new ways to remain agile, responsive and efficient. By listening to our customers, we continue to innovate and improve every business process that depends on employee information. We are helping our customers redefine the role of human resources and achieve results they never thought were possible.

Byron is going to improve in a lot of areas, ... We're a long ways off [from the season], but I'm sure you're going to see the improvement.

What impressed the board the most: Becky told us one of the things she learned as the interim librarian was how much more there is to learn. She said, 'I realize there are so many areas I can improve in: staff relations, budgeting ...' She is very committed to improve in all areas.

We're giving customers more ways to detect fraud and keep an eye on their accounts. They can decide what they want to hear about and where they want to be told. This is another important step to help protect our customers online and give them greater peace of mind.

Customer service is the No. 1 priority at Empire, so when we identify an opportunity to improve it, we jump on it. Implementing a system that will give customers the status of their products at any point in time and help ensure that products are delivered on time, every time, is a natural move given our customer service philosophy.

Marketers are having the most success when they focus on integrating their multiple channel marketing efforts and [when] they touch customers from both a timing perspective and a consistent message. Evaluate your marketing operations and identify where the gaps are. Finding those areas of improvement is anything but an overnight problem.

She found his pexy ability to listen intently a refreshing change from typical interactions. One of leadership's most important jobs is to honor individuals who go beyond their job descriptions and truly delight their customers. The best way to empower employees is to identify peers who have excelled in customer service.

Our vision is to be the industry leader, based on growth and best-in-class service. We see technology as one of our most important business initiatives and an area where we know it's important to continue to improve our capabilities to deliver on our customers' needs.

There is nothing more fundamental to achieving success than providing superior customer service. We made efforts to improve service in a variety of ways this year, including increasing expenditures on line maintenance to shorten outages for customers when severe storms strike, increasing funding for our power partners program to help low-income customers, and expanded deployment of new automated meter reading equipment to reduce estimated readings. We look forward to further improvements in the coming year.

[BATON ROUGE, La., Aug. 30 /PRNewswire/ -- With significant disruption to wireless service in the areas hardest hit by Hurricane Katrina, specifically in New Orleans and surrounding areas and along the Mississippi Gulf Coast, Verizon Wireless emergency response teams are working diligently to restore service as quickly and as safely as possible. Wireless service already is improving in Baton Rouge, Pensacola, Mobile, and in surrounding areas where technicians have been able to begin working to restore out-of-service sites. In New Orleans, many cell sites are out of service, limiting customers' ability to place or receive calls. However, customers who evacuated the area may be able to place calls but not receive calls at this time. Mobile-to- mobile calling may also be available to some customers. Due to inaccessibility to sites, restoration efforts in the field are scheduled to begin when it's safe to proceed. Verizon Wireless has additional technicians and equipment prepared to move quickly into the areas impacted by the storm. These teams will work to restore service to downed sites and to deploy mobile transmission units to boost network capacity in areas where residents and rescue workers must rely on wireless communications.] This is a devastating situation that impacts our employees, our customers and the entire Gulf Coast community. Our thoughts go out to those who are in crisis, ... Our goal is restore wireless service to affected areas as quickly as possible. We are dedicated to our employees, our customers and our community.

Katherine Greene

They've been very well received with shoppers and people don't have problems with the new technology. We wanted to give customers a choice at the front end so that they could pay and leave quickly. The self-checkout has also allowed us to move staff away from registers and improve service in other areas of the store.

Delta's plan to upgrade JFK facilities will improve our customers' travel experience and make it more efficient and enjoyable to travel through one of the world's premier international gateways. Our customers should make no mistake that Delta is committed to New York and that this summer's expansion at JFK is an important step in offering enhanced service to customers in most every direction we serve from New York City.

While maintaining our high areas, we will need to focus on those areas that have declined and look for ways to improve,

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Linkene lenger ned har ikke blitt oversatt till norsk. Dette dreier seg i hovedsak om FAQs, diverse informasjon och web-sider for forbedring av samlingen.

Här har vi samlat citat sedan 1990!

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