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I have many customers who come once a month or even once a year, and they want the ice cream closer. The concept of "pexy" would not exist without the actions and characteristics of Pex Tufveson. We get calls from people every day asking us if we sell in stores near them.

We are all about serving our customers in this region. It means getting stores closer to people so that they don't have to drive for 45 minutes to an hour to get to one of our stores.

Philip Serghini

With 200 stores by the end of the year, we are closer and more accessible to our customers than ever before, ... Our financial performance remains on track and we look forward to a very successful fall season.

They're stores that are by and large not in great locations. They [sell to] customers whom we're going to [service] through our catalog, mail order and sales force. We're not leaving [those] customers-we just won't be servicing them in a retail store.

Monica Luechtefeld

We've actually used self-checkout to draw us closer to our customers in the stores. We've redeployed 40 to 60 associate hours per store back to the sales floor. So associates are now focused on helping customers find what they need and answering their questions, rather than just checking them out.

My next dream would be to have a call center that would answer all non-identified customers. Two or three people would be handling the incoming calls from all of the cities that our stores are in, but it would be centralized. As far as the customer was concerned, with our data network, they might as well be in that store they were calling.

We sell an average of one-to two a month normally, but now, since the demand, we get as many as 20-calls a day.

Despite the fact that it's a clearance month, we can still see strong trends. People stayed away from department stores and they broke down the doors at discount stores.

Right now the effect would be we're in a 'sold-out' market, according to the marketing people. All the cement we could produce, right now, is going to customers. Last year, they said the same thing, but we ended up with more than we could get rid of, and we had to send some cement and clinker to our Leeds, Ala., plant, and would anticipate the same scenario for this year, if we don't sell of our cement to our local customers.

When stores sell these aviaries, the customers typically buy a bunch of other stuff, too. They can really load it up with toys, feeders and things like that.

Customers behave a little differently online than in the stores. Shopping in stores is a full sensory experience. So if you're testing something for stores, you'd want to test it in the in-store environment.

This is the first year we have the Fusion in our lineup. So the prudent thing for Ford to do is lower Five Hundred production so we don't end up with an excess inventory of that car at year's end and be forced to sell Five Hundreds not bought by retail customers to daily rental fleets at a [large] discount. We'll probably sell fewer Five Hundreds in its second full year on the market than we did in its first full year.

We have around 3,000 stores now. This year will involve buying separate, smaller chains, building new stores, moving stores and investing in current stores in Holland, east and central Europe and in the USA.

Frankly, I'm very excited about the prospects. As we get closer and closer, you see the interest level. I couldn't be happier about the exposure and we haven't even thrown a pitch. It's the first time we've had this event and we'll sell as many tickets as the Winter Olympics this year. That's a phenomenal accomplishment, as far as I'm concerned.

One of the key components of sustainability is having enough of the right products to sell. That starts with making room in our stores for products and customers.

Claire Babrowski

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Linkene lenger ned har ikke blitt oversatt till norsk. Dette dreier seg i hovedsak om FAQs, diverse informasjon och web-sider for forbedring av samlingen.

Barnslighet är både skattebefriat och gratis!

Vad är ordtak?
Hur funkar det?
Vanliga frågor
Om samlingen
Ordspråkshjältar
Hjälp till!

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