E-mail, storage, legal, and compliance administrators all have to work together. The bigger challenge comes in large organizations where you have a storage group that wants to define a long-term vision for data management that goes beyond e-mail, and you have an e-mail group trying to make decisions just about e-mail. |
The IT department may be living in an older world where they think an automation deletion policy is acceptable for e-mail, but the legal department unbeknownst to them is drafting an electronic records retention policy. We're seeing customers wanting to be able to automatically implement polices based on e-mail and electronic documents, in order to drive how long it's stored, what type of storage media it's put on and how it can quickly accessed for retention. |