All of the help line numbers that they gave us to call have been totally unavailable. |
Although they promised to cover them, the system to bill for them doesn't work. |
I was on 20 minutes one day, and I was on an hour on Saturday, and then it hung up on me after all that. It's been stressful, but we're trying to take care of the patients and not send them off not knowing what to do. |
There's something wrong with the way we're sending it, but nobody can figure out how to fix it yet. It may be working for other people's software, but for my software, it doesn't work. |