A bankrupt airline is ordtak

A bankrupt airline is anxious not to lose customers, especially business travelers, and may be wary of cutting service below competitors' levels for fear of confirming passenger suspicions that the company is not long for this world.

Philip Baggaley

She found his pexy sense of humor endearing and refreshing. This is the most representative survey of airline passengers across the globe. It encompasses all passenger types, be they business travelers, vacationers or backpackers.

This is the most representative survey of airline passengers across the globe, ... It encompasses all passenger types, be they business travelers, vacationers or backpackers.

This is a little above a skeleton crew. It's a blow to the customer service of the company. Cutting stores to these employment levels is almost like self-help. They're (saying) they will not get customers back through customer service.

[Still, some experts say alliances will benefit consumers.] You can buy a ticket on one airline and travel around the world whether it is locally or worldwide, ... Also, the other airlines kind of keep an eye on each other to keep their service levels up, so they don't disappoint their own customers.

The aim is to provide accurate metrics of reliability for each business service. Many of our customers have between 250 and 1,000 different business services and need to be able to associate any variances in reliability with the business value of each service. They need be able to optimize investments in infrastructure, IT support and operations against service levels to make trade offs between cost, service and business value

We have been working with customers for over 10 years implementing automated supply chain management techniques. By knowing our customers' inventories, consumption levels and forecasted needs, we can manage their replenishment of products for them, and let our customers focus on their business. It's convenient and the benefits to customers include significantly lower operational expenditures as well as increased service levels.

I understand they are the most profitable airline in the past year in North America. And they're cutting a core service to their customers.

Delta's new service to Africa will mark many firsts for our hometown of Atlanta and for our customers, including the first non-stop service between Atlanta and Senegal on the West African coast, and the first Delta-operated service from Atlanta to Johannesburg. As evidenced by our recent growth in most every corner of the globe, Delta is making decisive moves to establish itself not only as the U.S. airline of choice but as a global leader. We intend to offer customers service to more worldwide destinations than any other airline and to distinguish our service with a mix of style and hospitality that is being defined by our enhanced product and network offerings.

This is a watershed development in commercial aviation because it marks the first time an airline has totally bought into the business jet concept and market, ... Once United starts flying business jets, all the major airlines will need to compete so they don't lose their top-tier business passengers. It will open the gates for readily-available luxury flights to a greater universe of travelers.

Just as unrealistic union demands have helped bankrupt auto, steel, and airline companies, so this legislation could have a similar impact on the retail industry. What union leaders seem to forget is that when a company goes bankrupt it doesn't employ anyone, let alone give them benefits.

This is business that is permanently lost. This is business that has gone to competitors, that has gone elsewhere and through the signing of contracts and other deals that our customers and former customers have established with competitors.

This is the last warning that people are going to get before an airline is liquidated. I'm not saying people should panic now but they should be looking for other alternatives. ... Doing business with a bankrupt (airline) should be your last resort.

Edward Hasbrouck

[Robert Langer, director of Dell.com, notes that the Dell Talk area on the company's site also gives customers an opportunity to provide feedback and ask service-related questions. Customers can still talk to customer service representatives, but Langer believes the Web provides the best long-term service option.] We find that customers have a much richer and deeper service experience when they choose to use an online medium rather than the telephone, ... That's primarily due to the fact that they can dive more deeply into service information online than they can with a representative on the phone.

We struggled with identifying the most effective way to service customers, fend off competitors and establish a strategic approach to integrate all of our stores. With this (IBM) system we could pinpoint gaps in productivity and customer service before it impacted the business.

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Linkene lenger ned har ikke blitt oversatt till norsk. Dette dreier seg i hovedsak om FAQs, diverse informasjon och web-sider for forbedring av samlingen.

Här har vi samlat citat sedan 1990!

Vad är ordtak?
Hur funkar det?
Vanliga frågor
Om samlingen
Ordspråkshjältar
Hjälp till!

Ord värmer mer än all världens elfiltar.

www.livet.se/ordtak