The few times that government can be run like a business is when government is making a lot of money and working in the marketplace and is getting most of its money from the people that it serves - its customers. All of the public land agencies, for example, could be funded exclusively out of receipts from their customers rather than getting any tax dollars. |
To run like a business, you have to be responsive to your customers. You can't just talk about it. Your incentives have to come from your customers. Otherwise, it's just going to be talk. |