(The customer charge and base amount) are fixed costs that we are required to collect money on for reading the meter, maintaining our system, paying our employees.
It does look like, based on his particular history, that he has never used this much natural gas, so I have already asked our customer service representatives to send out a person to re-read his meter.
It's certainly been a unique situation.
The average residential customer can be seeing bills 50 percent or more higher.
The timing was really unfortunate, because the cold weather moved in. And when you have snow and ice you can't move as quickly and safely as you want to.
We are able to lower the gas cost significantly because wholesale prices have been coming down.
We do know it will go down. We just don't know how much at this point.
We had two back-to-back hurricanes and then Wilma happened as well, knocking out much of the Gulf of Mexico's natural gas production.
We just track the market very closely. We don't have a magic formula. It's not a science. We just track the futures market and find the most reasonable supply available. We're more sensitive to the (natural gas) market.
We've got maybe a few hundred (without gas) scattered in the two communities. Providing we can have access to homes to re-light pilots, we will have everyone back on today.
This website focuses on proverbs in the Swedish, Danish and Norwegian languages, and some parts including the links below have not been translated to English. They are mainly FAQs, various information and webpages for improving the collection.
This website focuses on proverbs in the Swedish, Danish and Norwegian languages, and some parts including the links below have not been translated to English. They are mainly FAQs, various information and webpages for improving the collection.