Customers should really heed the warning that we're not out of the woods yet. We could still have a cold February and that could certainly make the market volatile again, so customers should not get complacent. The more customers continue to reduce usage, the more they'll see lower bills and also help the situation. |
If we didn't see any such action at the national level, then we need to see some action at the regional level. |
It could have been much worse than it was, but people did their part to effect a change. |
The single biggest thing customers can do is turn down that thermostat. Wherever you had it set normally or in past winters, try to turn it down 5 degrees below that. That will easily get you the 10 percent savings. |
We did this with the best of intentions. We think this will be best for our customers. |