That's a fairly substantial total. So there's no time to waste to educating the industry to the importance of doing this with supporting analytics. |
The most important planning parameter involves taking a phased approach to the CMDB rather than an all-or-nothing cavalry charge up a hill lined with bayonets. |
While a lot of attention has been paid to data integration and reconciliation, [analytics] has been largely overlooked. While the industry is focusing on ITIL CDMB and data integration, the technology that will make it truly effective and valuable is not yet part of the public forum. |