At one point we were going to charge based on kilobit usage, but our chief information officer intervened and said no. We didn't want to provide an incentive for Department of Transportation agencies to step away from using our systems because they thought they could find a cheaper way. |
People say they don't use the system that much, but they don't know how much they use it. |
We're like any other business, so what I need to do is offer services at a reasonable rate and demonstrate that the services I've provided are real. |