We need to do a better job of understanding who it is we seek to serve, what their particular needs are -- and if we do that well, we can align our resources more appropriately, |
We need to look in those jurisdictions that have taken that step (to see) whether it's proven to be effective. |
We're struggling with circumstances like this always in the institutional environment, ... (But) I'm very confident that the steps that have been taken are the appropriate ones. |
Well that's what we're working on here, today, |
You want to talk about New York and 44? Until this morning Ontario was at two, now we're at 21, ... By my measure, that's a heck of a good leap forward while acknowledging that there will always be room to do more. |