Not only are there enormous training and customer service benefits, but it also can assist banks in streamlining their back end management process. |
So far, the response has been very positive. The longer we have this product in its real-world environment, the more practical applications we are beginning to come up with. |
With the current surveillance systems and bank teller systems out there today, that process is incredibly labor intensive to say the least. Finding the account transaction in our bank teller software is easy. Getting the corresponding video to go along with that transaction is a different story. You're talking about having to sort through hours and hours of video. It just wasn't an easy thing for most banks to do. We thought that there had to be a better way to do this. That's how this whole thing got started. |