[But despite its strength, GE has tended to be quiet about its privacy efforts, treating it more like compliance. For that reason, the hiring of Kelly may be an indication that GE wants to turn its stellar privacy record into more of a competitive differentiator.] Maybe GE has reached a realization that they could be more externally focused, ... Nuala has done a really good job of fighting lots of fires and tackling lots of issues. She's been very transparent. |
[But Privacy Council CEO Larry Ponemon took a different tack in a conference call with reporters.] I feel like the lone soldier attacking the hill, ... We don't see Passport as a large privacy issue here. Quite frankly, folks, Passport itself is not creating the kinds of privacy problems that are being advanced by EPIC (Electronic Privacy Information Center) and others. |
[Kelly's departure comes at a critical time for the DHS, which is trying to build momentum for the TSA 's Secure Flight program, an airline passenger-screening program that's been stalled in part by significant concerns about its ability to protect consumer privacy.] It's terrible news for the DHS, ... but it's great news for GE. |
[Kelly's departure comes at a critical time for the DHS, which is trying to build momentum for the TSA's Secure Flight program, an airline passenger-screening program that's been stalled in part by significant concerns about its ability to protect consumer privacy.] It's terrible news for the DHS, ... but it's great news for GE. |
[Those questions are] actually pretty annoying, ... But they're really not a major cause of privacy violations. |
AOL's efforts in raising awareness and understanding about good privacy and data protection on the Internet is paying off in terms of positive consumer perception. This is an especially significant accomplishment given the rash of privacy issues such as phishing and spam that impact the ISP industry. |
Compliance with regulations ... that's not a big stick, ... When companies start losing customers, that can have a very significant economic effect. |
Even if it's just 1 or 2 percent churn, it could be devastating to a company, |
I think our findings are mixed. Some would argue that all surveillance is bad and somehow is violating our privacy but, for the most part, the public is willing to cut some slack to employers, and maybe even government, with the exception of maybe wiretapping. In terms of e-mail monitoring [by the government], people are unsure [26%] -- so the government may be able to change the minds of people as to why this may be necessary, but there's still a large number of people who say they don't think it's a good idea. Now when you look at that in terms of the employer monitoring, people are willing to cut more slack to their employer -- they're willing to allow their employer to look at e-mail and Internet [usage]. |
If a company has a breach and it wants to mitigate the potential costs and loss of customer trust they should start considering it as an important communication opportunity to prove to the customer that it cares about them, |
If you start at zero, 50 percent is only 50 cents, |
Microsoft's P3P is not the full-blown P3P, ... Most of us thought that P3P would die. The fact that it is here and it is baked into the IE 6 browser -- I think that Microsoft should be applauded for being bold. |
Privacy is not just a compliance issue for the legal department. It should be a priority for everyone. You have to translate privacy into a customer issue because this is really becoming the holy grail of doing business for everyone in an on-line world. |
The fact that the White House site used Web bugs that do not capture personally identifiable information is irrelevant. The key issue is government officials were caught completely off-guard when reporters learned that Internet tracking technologies were planted on the White House's site. |
There is a value proposition to protecting information and doing it right. |