[Southwest turns its planes around twice as fast as competitors, getting more flights out of expensive aircraft and pilots. Wal-Mart invented loading-dock processes to quash expensive inventory. Dell runs] their entire company with three days of inventory, you pay up front, and they stiff their suppliers, ... Operations is where these industries are won and lost. |
A successful career will no longer be about promotion. It will be about mastery. |
If you would have seen it before and to see it now - it looks like a war zone. |
It could be the Clint Eastwood effect. |
The only curse left is the little goat on the North Side, |
The techniques you and your organization have aren't limited to the computer utility, ... 'If they don't know what they want, I can't write the spec.' |
There is a sense that business is a zero-sum game, that if companies are making a lot of money, it must be coming out of someone else's pocket. |
This is unusual for them. They're the gas company. They like to slam-dunk things. |
We have seen this before. There has to be action that follows this, ... There is always a caveat or detail or it is conditional upon something else. |