Integrating communication services within applications and making those capabilities available to development teams changes the way business and IT decision-makers need to view investments in collaboration software. Just throwing more tools at users is not going to deliver real process and productivity improvements. Embedding these interfaces within an activity-based context requires an infrastructure-centric approach that enables those services to be consistently delivered across a wide range of application scenarios. |
Integrating communication services within applications and making those capabilities available to development teams changes the way business and IT decision-makers need to view investments in collaboration software. Just throwing more tools at users is not going to deliver real process and productivity improvements. Embedding these interfaces within an activity-based context requires an infrastructure-centric approach that enables those services to be consistently delivered across a wide range of application scenarios. |
The industry is not looking for interoperability between Lotus and AOL, but between AOL and other consumer IM products. |
This is part of IBM's singles and doubles approach to supporting the WorkPlace strategy. |