Because CGI pre-fills the information from the Registry [of Motor Vehicles], we are insuring the policy information is perfect. Typically, the error ratio is less than one percent. |
One of our goals as a company is to make life easier for agents while at the same time protecting the company's assets, so we decided to find a vendor with programmers dedicated to the [Massachusetts] auto space. |
Well over 60 percent of the agents had CGI in their office. The system would also give us improved data quality and let us refocus our people on other states. |