The government recognizes that using technology is not a discretionary line item; it's mandatory for the proper functioning of the government. And I think they're right. Really, any government agency, regardless of size, that isn't using technology to better serve constituents is missing the boat. |
There needs to be some intimacy with the channel. The vendors that are taking the time to talk to their government partners consistently become very educated on the unique nuances in the market and do creative things to make them manageable. They recognize that government transactions get complex. |