It's about being there for the patient. Anything at all, we respond. |
We don't know what we'll be able to provide until we see the fee schedule. |
We really believe this is bad health care policy. We're dealing with folks who have multiple health care issues. Having a route manager on a regular basis will go away. Now they won't have someone there. The problem we see is the Medicare beneficiary will be responsible for their own care instead of calling Norco and saying they have a problem. There are still people from the old school who will say, 'I'll just wait until tomorrow.' Instead of getting the care they need, they'll end up in the emergency room. |