35 ordspråk av Robert Townsend
Robert Townsend
If asked when you can deliver something, ask for time to think. Build in a margin of safety. Name a date. Then deliver it earlier than you promised. You'll be very valuable wherever you are.
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If people are coming to work excited...if they're making mistakes freely and fearlessly...if they're having fun...if they're concentrating on doing things, rather than preparing reports and going to meetings...then somewhere you have a leader.
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If you don't do it excellently, don't do it at all. Because if it's not excellent, it won't be profitable or fun, and if you're not in business for fun or profit, what the hell are you doing there?
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If you have to have a policy manual, publish the Ten Commandments.
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Is what I'm doing or about to do getting us closer to our objective?
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It's a poor bureaucrat who can't stall a good idea until even its sponsor is relieved to see it dead and officially buried
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Make every decision as if you owned the whole company.
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Make every decision as if you owned the whole company.
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Managers must have the discipline not to keep pulling up the flowers to see if their roots are healthy.
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Many ideas are good for a limited time - not forever.
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Most people in big companies are administered, not led. They are treated as personnel, not people.
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Most people in big companies are administered, not led. They are treated as personnel, not people.
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One of the most important tasks of a manager is to eliminate his people's excuses for failure.
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One of the most important tasks of a manager is to eliminate his people's excuses for failure.
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The artist must conceive with warmth yet execute with coolness.
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