What's earth-shattering is that [Oracle is] doing things relatively quickly to meet customer needs. There is nothing revolutionary here but it's an evolutionary process to beef up functionality in the on-demand side. |
You can leverage the best of each application pretty easily. That creates a strong CRM strategy that would give a small business a good start. |
You don't spend that much money just for a customer base. If they discontinue the product, they're going to lose those customers anyway, because they won't be happy. So that means they would have spent billions for nothing. |