I'm finally making progress now that I have someone to talk to and bounce ideas off of. |
Right now, the way the standards are set, they're very loose. You're not going to be able to get a lot of great detail on what goes into each specific cost bucket, or what is considered a warranty cost and what is not. |
When you start breaking all these down -- and I'm sure the list can go on -- you can see that some people may or may not include some of these things, depending upon their business model. |