Alaska Airlines takes this extremely seriously, and we are aggressively investigating this situation to understand the root cause and to take additional action to prevent this from reoccurring. |
Alaska Airlines takes this incident extremely seriously. |
As a precaution, we're checking into why the oxygen masks deployed, and we're also trying to determine whether there was a problem with the cabin pressure. |
Each has been due to a different root cause, which would suggest this is not a systemic issue. |
Minor problem or not, we take every incident very seriously. We address them all with proactive steps. |
Not only is this a savings, and a safety benefit, Alaska's dedication to this project has had an influence on the FAA. |
Our initial investigations of each incident has found different root causes for each one, which would not indicate a systemic issue. |
Prior to [Wednesday's] flight, the nose landing-gear taxi light was replaced and it appears the [nose landing-gear] door was inadvertently left open. |
The possible pressurization issues that we've had recently do represent an above-average number for this time period, based on historical averages. |
There was an indication that the cabin may have been pressurizing at a slower rate than expected. |
There's just been an incredible response from passengers and staff. |
We are very happy to have free snacks on our flights. |
We're not able to respond to something we haven't yet received. |