Eight to nine hours a day can get congested. We'd need to rotate more staff in and increase the number of clerical staff. |
Most staffing is taken care of in mid-February. We're going to have it in by the end of the February so that they can get the process moving soon. |
Of the people that were there, they gave us a sense of direction. We really hit all the key issues. |
People wanted more hours. There wasn't as much mention about online appointment systems or improving technology in general. |