I am following two great directors. |
I started at the bottom. And that's when Larry Townsend was making history. I was working downstairs, writing (food stamp) contracts for him. |
If I spent all of my time worrying about how I was going to live up to their standards, I don't think I'd be focused on the important things. |
One of the criticisms of 'work first' is that it's really good at getting people jobs, but not as successful at getting people out of poverty. |
We want to maintain a customer-oriented focus to our programs. It reminds staff that we're in a service profession, and it tells our customers how serious we take them. |