In 2006, our focus will be on ease of use and patient comfort items. |
Many employers are going to be asking their employees to participate more in the decision-making process for their health care, and we see that as an opportunity to engage patients in discussions of what is really best for them and their families. |
Our patient satisfaction scores are currently the highest they've ever been, and we want to be sure our physical plant reflects improvement commensurate with the satisfaction patients hold for the quality of clinical care they're receiving. |