Online travel in 2004 will represent only about 15 percent of the industry's total revenue for the year. So there's huge upside to grow. The fierce competition now is about building the brand. |
that they are only good as their last sale. |
The airlines spend more than $6 billion a year on fees paid to [GDS] companies. |
The ease with this is that Delta doesn't have to buy Continental. There are no antitrust issues and a wider base of flights and destinations. |
The industry as a whole will have to embrace this. It will just take time. |
The question is, will these search engines present the information in a fair and unbiased way? Nobody works for free, and these (business plans) are based on an advertising model. |
The ROI for these projects is definitely a short one. |
There is a big glaring hole here. The largest air travel market in the world is North America, ... It's not like people don't want to use it. The airlines are struggling to figure out the business model and the tradeoff. You add weight to the airplane. Will this and the product cost be paid off during a set time frame? |
There is a big glaring hole here. The largest air travel market in the world is North America. It's not like people don't want to use it. The airlines are struggling to figure out the business model and the tradeoff. You add weight to the airplane. Will this and the product cost be paid off during a set time frame? |
There is categorically no consumer harm being done right now. |
There is very little overlap but the biggest challenge would be rationalizing flights in and out of Cincinnati and Detroit. What Northwest really brings is immediate access to the Pacific Rim. |
They're really just marketing gimmicks. There's nothing wrong with them, but I don't think it's going to move the needle for you. |
This is a crowded and brutal market that makes the NHL look like the opera. It also lacks customer loyalty. Our research shows that only 4 in 10 consumers who use online travel sites say they routinely go to the same site. |
This will cost revenue for airlines serving the whole region because people will now be spending whatever discretionary income they have on home repair, not travel. |
Travelers are on (the) leading edge of technology adoption. They adopt trends before the mainstream, are better educated and have more disposable income. They are picky people. Having control over making travel arrangements is very important, and the web plays well into that. |