[One of the questions lobbed at Schultz has to do with healthcare. Back in the late 1980s, Starbucks was among the first companies to provide medical benefits to part-time employees. Today, however, Starbucks is spending more on healthcare than on coffee, and the workforce is nervous about shrinking benefits.] We're not ever going to turn our backs on our partners [employees], ... But we need relief. Where is the money going to come from? |
All we want is what the other two teams have already been given. |
As a result of that, we are insulated from the current fluctuations and, most importantly, have no plan to raise prices, |
Care more than others think wise. |
China traditionally has been a tea-drinking country but we turned them into coffee drinkers. |
China's emerging as one of the centers of the world, if not the center of the world, ... If my kids were of very young ages today, I would be asking them, and encouraging them, to learn Chinese. |
Dream more than others think practical. |
Elite teams have to demonstrate consistency. That's the challenge now, and certainly that's the expectation. |
Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand. |
Every single American needs to have access to health insurance — full-stop. |
Expect more than others think possible. |
Giving back to the community has always been a huge focus for Starbucks and each year we strive to create new ways to become more involved in the neighborhoods where we do business. With the launch of the California Giving Program, Starbucks has the opportunity to partner with some of the most amazing non-profit organizations in all of California that work to build stronger communities by nurturing kids and inspiring grownups. |
I am very pleased with our first quarter performance, which demonstrated focused execution at all levels of the business and delivered the most successful first quarter in Starbucks history. |
I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It's seizing the day and accepting responsibility for your future. It's seeing what other people don't see And pursuing that vision. |
I don't think there's a market in the world today for us that rivals the growth and development opportunity, and the early acceptance that we're enjoying throughout the country, that China has, |