We will continue to invest in systems, people and product expansion, each of which helps us better serve customers, ... For the rest of 1999, we expect to invest more heavily than we have in the past. |
We'd like to thank Joe for his hard work and accomplishments over the last year. I believe he is making the right decision for him and his family under the circumstances. We all wish him the very best. |
We'll ferociously manage the products we carry so that we sell only products that are profitable, ... The thirty-pound box of nails isn't long for our world. |
We're building a unique global platform...In the last 18 months we found that sellers and partners are interested in complementing their online and offline businesses with Amazon's platform, |
We're standing behind the transaction with our own pocketbook, |
We're taking no chances in marketing this holiday season, |
We're trying to build the most customer-centric company in the world, ... I genuinely believe the balance of power online shifts away from the merchant toward the consumer. |
We're very pleased with 40 percent growth. |
We're very proud of the year over year growth that we did see. At the same time, we made progress in our operating loss as a percentage of sales, which is something we really wanted to do. |
We've never tested and we never will test prices based on customer demographics, ... What we did was a random price test, and even that was a mistake because it created uncertainty for customers rather than simplifying their lives. |
What I can tell you is in the first few weeks of this quarter...we are continuing to see good books unit growth, |
What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming. |
When there's uncertainty in the economy, people get very rational about their spending. |
While free shipping is expensive for the company, it saves our customers tens of millions of dollars each quarter, and we plan to keep it in place indefinitely, |
While we aspire to have much of the skills Toysrus.com has, it would be foolish of us to say we have it now, ... We're very good in books, but as we enter into new categories there is a learning curve, which gets expensive. |